Hilton Richmond Hotel & Spa Short Pump | Short Pump ★ Book Spa Rooms, Wellness Deals & Guest Reviews

Book here and pay

10% less

than on Booking.com!

Key details

About the Hotel

12042 West Broad Street, Short Pump, Virginia, United States of America, 23233

Hilton Richmond Hotel & Spa Short Pump is a 4-star hotel providing an indoor pool, spa services, and various on-site dining options. Guests can enjoy amenities such as a fitness center, a business center, and EV charging stations in the prominent Short Pump area.

Rooms & Amenities

Each of the 254 rooms and suites at Hilton Richmond Hotel & Spa Short Pump include free WiFi, a flat-screen TV, a coffee maker, and a seating area in select rooms. Guests can experience spa services including massages, facials, and body treatments in Aura Spa and Salon, which features five treatment rooms and a couples suite.

Dining Options

On-site dining options include The Restaurant, which serves a buffet breakfast and cooked-to-order omelettes, and Table Two Fifty Restaurant, offering lunch and dinner menus. Shula's Steakhouse is notable for its SHULA CUT® of beef and unique dining décor featuring menus hand-painted on NFL footballs signed by Coach Shula.

Leisure & Activities

Leisure amenities include an indoor pool and a fitness center. Short Pump Town Center, located within walking distance, features entertainment options such as shopping and movie theaters, while the nearby Lewis Ginter Botanical Garden and Edgar Allan Poe Museum offer additional recreational activities.

Business & Services

The hotel features a business center and flexible meeting space totaling 22000 square feet, accommodating events for up to 1,300 guests. A 24-hour front desk, luggage storage, and on-site parking for a daily fee enhance the overall guest experience at this Richmond hotel.

View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

4 persons

325 sq. feet

Bed options:

1 King Size Bed

Air conditioning

room details

Check Prices

King Room

Max:

3 persons

270 sq. feet

Bed options:

1 King Size Bed

Air conditioning

room details

Check Prices

Queen Room

Max:

4 persons

270 sq. feet

Bed options:

2 King Size Beds

Air conditioning

room details

Check Prices

Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Short Pump 12.4 mi

Airports

Richmond International (RIC) 23.3 mi

Sanday (ndy) 74.1 mi

Bus

Bus stop 3.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Experience

During my stay at the Hilton Richmond Hotel & Spa Short Pump, I had such a good experience at the spa. The atmosphere was calming and tranquil, making it the perfect place to unwind after a long day. I appreciated the staff's attentiveness to my needs which contributed to a truly rejuvenating experience. They really know how to ensure your well-being!

Cindy2024. USA, 2024-03-15Read full review on

Enjoyable Breakfast Experience

I found the breakfast options at the hotel to be quite satisfying! I ordered from the menu, and the service was fast. The food was delicious, especially the French toast, which was expertly prepared and quick to serve. It made for a lovely start to my mornings!

David2024. USA, 2024-04-20Read full review on

Comfortable and Clean Rooms

I was really impressed with the cleanliness and comfort of the rooms in Hilton Richmond. The bed was comfortable, and I loved how the room had a nice desk area to work at. The independent light controls were a great feature and added to the overall comfort during my stay.

Randy2024. USA, 2024-05-05Read full review on

Impressive Meeting Facilities

I used one of the meeting rooms during my visit, and I was pleased with the facilities. The room was spacious and well-equipped, which made our discussions truly effective. I appreciated the additional security measures in place since they required room keys to access upper floors.

Ernest2024. USA, 2024-06-10Read full review on

What’s included

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Elevator
Barber shop
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Room service
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Spa & Leisure

Indoor swimming pool
Sun terrace
Leisure/ TV room
Spa & wellness center
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Location

12042 West Broad Street, Short Pump, Virginia, United States of America, 23233

Map view

street view

12042 West Broad Street, Short Pump, Virginia, United States of America, 23233

City landmarks

Shopping Area

Short Pump Mall

3500 ft

Mall

Short Pump Town Center

3700 ft

Children's Museum of Richmond

3200 ft

Regal Short Pump Stadium 20

1.1 mi

Church

Gayton Baptist Church

1.0 mi

Theater Xtreme

1.1 mi

Church

North Gayton Baptist Church

1.3 mi

Springfield Church

1.6 mi

Gallery

Spirited Art

1.6 mi

Church

Shady Grove United Methodist Church

1.7 mi

Church

St. Elizabeth Catholic Church

1.7 mi

Shady Grove Church

1.8 mi

South University

1.8 mi

Church

Discovery United Methodist Church

2.0 mi

Church

The Church of Jesus Christ of Latter-day Saints

2.3 mi

Saint Anthony's Maronite Recreatn

2.3 mi

Church

Grace Community Baptist Church

2.4 mi

Market

West end Farmers Market Gourmet Mj's BBQ Sauces and Dry Rubs

2.5 mi

West End Farmers Market

2.5 mi

Velocity Christian Church

2.6 mi

The Heights Church

2.6 mi

Church

The Vine Church

2.6 mi

Community West Church

2.6 mi

Church

Deep Run Baptist

2.8 mi

Deep Run Baptist Church

2.8 mi

Church

Mount Vernon Baptist Church

2.9 mi

Saint Matthews Church

2.9 mi

Events

Innsbrook After Hours

3.0 mi

Snagajob Pavilion

3.0 mi

Nearby

Shopping Area

Short Pump Mall

3500 ft

Mall

Short Pump Town Center

3700 ft

Restaurants

Plaza Azteca

1300 ft

12020 W Broad St

Pho 1 Grill

1400 ft

201 Towne Center West Blvd Ste 701

BJ's Restaurant & Brewhouse

1300 ft

12010 W Broad St

Carytown Burgers and Fries

800 ft

200 Towne Center West Blvd

Carytown Burgers & Fries Short Pump

900 ft

200 Towne Center West Blvd

Mellow Mushroom

3000 ft

12171 West Broad Street

Applebee's

2800 ft

11780 W Broad St

The Cheesecake Factory

3400 ft

11800 W Broad St

Casa del Barco

3100 ft

11800 W Broad St Suite 2516

Wong's Tacos

3700 ft

201 A Maltby Boulevard A

Reviews and Ratings

Reviews from guests about their experience.

78%

loved their spa retreat and can’t wait to return.

Accommodating staff

Great dining options

Musty rooms

Need for updates

7.8/10

Very good

Rooms

8.3

Location

9.8

Service

9.3

Dining

7.0

Francis

United States of America, February 2025

5.8/10

Rooms

Service

Location

Dining

Facilities

George

United States of America, January 2025

8.8/10

I had a wonderful stay at this hotel. It's luxurious beyond what I expected, with a clean and spacious room. The staff were incredibly helpful and friendly, which made my experience even better. I appreciated having a restaurant on-site and also being within walking distance to shopping and more dining options. However, I wish they were pet-friendly; that would have made my stay even more enjoyable.

Rooms

9.0

The room was nice and clean, spacious with a fridge for convenience.

Service

9.0

The service was accommodating, and the staff genuinely cared about my well-being.

Location

10.0

The hotel is conveniently located in an upscale shopping area with various dining options within walking distance.

Dining

8.0

I enjoyed the restaurant on-site, and the food was delicious.

Facilities

8.0

The pool area looked inviting; my mom enjoyed the warm water.

Jeffrey

United States of America, January 2025

9.0/10

I had a great experience at the Hilton Richmond Hotel & Spa/Short Pump during my wedding stay! The staff was incredibly accommodating and friendly, making sure our guests felt welcome. The food at our last-minute rehearsal dinner was fantastic, especially with the vegan options they provided. However, I did notice that the hotel might need some updates, as some guests mentioned issues with cleanliness during other stays. Overall, it’s a lovely spot, especially for special occasions.

Rooms

8.0

The rooms were clean and comfy, although some guests have pointed out that they can feel musty.

Service

10.0

The service was outstanding; everyone was friendly and genuinely helpful throughout our stay.

Location

9.0

Located in a great area near the Short Pump outdoor mall, with many dining and shopping options close by.

Dining

9.0

The dining experience was excellent, especially with the variety of options during our rehearsal dinner.

Facilities

9.0

The facilities were great, including the pool and the spa, which my wife particularly enjoyed.

Accommodating staff

Musty rooms

Arnold

United States of America, November 2024

8.0/10

I had a wonderful experience at this hotel, especially for business travel. The rooms were clean and comfortable, and the location is perfect for shopping and dining. I did find the breakfast pricing a bit excessive for what was offered, which was a downside. Overall, it’s a great value for a comfortable stay.

Rooms

8.0

The king bed room was clean and updated, providing a comfortable stay. However, there were minor issues like a worn headrest and cabinet door that didn’t close properly.

Service

9.0

Check-in was smooth and friendly, making me feel welcome right away.

Location

10.0

The hotel is located in a very nice area, close to plenty of shops and restaurants, making it incredibly convenient for anything you might need.

Dining

5.0

While the breakfast offered many hot options, I felt the additional charges were unjustified, especially when comparable hotels provide similar spreads for free.

Facilities

8.0

The hotel features a modern lobby and a free parking garage, which is easy to access with direct elevators to room floors.

Earl

United States of America, October 2024

8.0/10

This Hilton is a solid choice with plenty of amenities and a great atmosphere. I had a fantastic experience with the spacious accommodations and helpful staff. However, I was disappointed that the breakfast wasn't complimentary, especially for the extra cost. Despite this, the area is bustling with nearby restaurants and great shopping options.

Rooms

8.0

The rooms were spacious and comfortable, providing a good environment to relax after a long day.

Service

9.0

The service was very good with attentive staff ready to assist.

Location

10.0

The hotel's location is perfect, situated in a vibrant shopping area with many dining choices nearby.

Dining

6.0

I wish breakfast was included, as the $15 charge felt excessive when compared to other hotels. The breakfast options were decent but could be improved.

Facilities

7.0

The hotel offers great amenities like an indoor pool and fitness center, which I enjoyed. However, some areas could use more attention to cleanliness.